Getting Started With Issue Tracking - part 2

Getting started with issue tracking is much more than deciding on a software application or hosted service. It requires taking stock of team and client culture to arrive at a smooth and productive workflow. In the first part of this 2-part post, we talked about starting with the basics of what your choice of issue tracking system offers and growing from there, as well as defining terms for describing issues consistently across the whole team. In this post, we’ll look at more high-level aspects of implementing issue tracking in your team’s practices.