ActiveState - Support
We're here to help, and so is a community of developers. If at any time you need assistance, you can find the help you need.
Self-Serve Help
The first stop is the FAQs if you're wondering about passwords, licenses, trials, upgrades, serial numbers, accounts or related issues. We've probably run into similar questions before, and probably have your answer at the ready.
Or, if you're wondering how to get all those fabulous features functioning, you'll want to check out our product resources, which include product documentation, product-related FAQs, screencasts, and cookbooks.
We're pretty smart, but our community is even smarter. Thankfully, many are willing to share their expertise on community support resources, like our Community Site or in the user forums. Join a mailing list and learn even more, or troll through the archives.
Still Stuck?
Don't worry. We're happy to assist. With the links on the right, you contact us by submitting a bug or sending us an email using our short forms. We'll get back to you quickly.
And did you know that we even offer support services for businesses using our open source language distributions? Check out our Business Solutions to find out how we support Perl, Python, and Tcl in the enterprise.
