Open Source: What is the Total Cost of Ownership?

In 2005, Scott McNeely of Sun Microsystems quipped that open source software was "free like a puppy is free". Just as you can pick out a puppy from the pound without paying expensive breeder fees, you can download and use open source software without buying a single license. But puppies become dogs, and dogs need food, toys, training and lots and lots of love. The same goes for open source software. As soon as you introduce open source into your organization, the real costs, commitments and risks become clear.

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