Creating a Reverse Lookup Table for OTRS with ActivePerl20160727170000
Creating a Reverse Lookup Table for OTRS with ActivePerl
ulrichbLast Updated: August 5, 2022activeperl, OTRS Free, Reverse Lookup Table
Occasionally our customer service team wants to find the ticket that is related to a filename that was attached to an email that went through OTRS Fre...