Creating a Reverse Lookup Table for OTRS with ActivePerl20160727170000

Creating a Reverse Lookup Table for OTRS with ActivePerl

ulrichbLast Updated: October 27, 2020activeperl, OTRS Free, Reverse Lookup Table
Occasionally our customer service team wants to find the ticket that is related to a filename that was attached to an email that went through OTRS Fre...