ActiveState offers a range of services to help enterprise and community-based developers get the most out of our solutions.

Commercial Support

At ActiveState, we pride ourselves in providing quick resolution of technical issues for our customers. Depending on the level of commercial support you choose, our experts will work to quickly diagnose and solve your problems so that your systems and your business can keep running smoothly.

Professional Services

ActiveState offers professional services designed to meet the demanding needs of your development project. Our experts provide consultation and assistance with high-level application design, customization, implementation, migration and other projects.

Developer Tools Support

ActiveState provides Komodo IDE, Perl Dev Kit and Tcl Dev Kit and Pro Studio customers with basic installation support. If you are a dev tools customer seeking technical support, please contact us here. For all other support issues, please visit our Community site to see if your question is already answered.

Community Support


Check out our Purchasing FAQs for answers about purchasing developer tools (Komodo IDE, Perl Dev Kit, Tcl Dev Kit, Pro Studio) or Business Edition.

Check out our Technical FAQs for product technical issues.