ActiveState offers many support options, from free, community-driven resources to paid support packages for enterprises that rely on open source technologies.

Common Issues and Solutions

• How do I download and install software immediately after purchasing?
• Why do I need an ActiveState account?
• Which ActiveState software requires purchasing a license?

Store and "My Account" FAQ

• Your ActiveState Account
• Downloads
• Trials
• Licensing
• Purchasing
• Purchase Orders
• Payment Options
• Pro Studio Subscriptions
• Pro Studio Renewals
• Competitive Upgrades

Product Support

Self-serve information on ActiveState's products and store.

• Bug Tracking
• Documentation
• Modules
• Product FAQs
• Store FAQ

Community Support

Advice, assistance and code from other members of the ActiveState and open source communities.

• Cookbooks
• Mailing Lists and Archives
• User Forums

Enterprise Support

Annual support packages that guarantee support and stability for critical Perl, Python and Tcl installations.

• ActivePerl Enterprise Edition
• ActivePython Enterprise Edition
• ActiveTcl Enterprise Edition

Contact Us

Need more information? Let us know.

• Submit a Bug
• Sales Request
• Support Request